By Glenn Peoples
A new study by the Pew/Internet & American Life Project titled “The Internet and Consumer Choice: Online Americans Use Different Search and Purchase Strategies for Different Goods” (main page, 42-page PDF of study) examines how Americans use the Internet to buy music and search for information. It offers great insight into the importance of pre-Internet mass media like TV and radio as well as traditional word of mouth, and it shows how different age groups have different preferences for formats and pre- and post-purchase behaviors.






